DHL Expands Rapid Delivery for Medical Samples from Brazil to the U.S.
DHL Express, the world leader in international express shipping, has enhanced its Medical Express (WMX) service by adding a new Brazil-to-USA route. This new connection links South America and Puerto Rico directly to the United States, providing faster, reliable delivery for customers in the pharmaceutical and clinical research sectors.
This new service helps manage complex supply chains, which are especially critical for medical research and clinical trials that need precise timing and temperature control. DHL’s Medical Express already handles urgent shipments of samples from countries like Puerto Rico, Brazil, Argentina, Chile, Colombia, and Peru to labs across the U.S., delivering in less than 30 hours from the time the sample is collected. This quick turnaround is vital for tests like flow cytometry and other time-sensitive assays.
DHL has strengthened its presence in Brazil through the DHL WMX platform, which is designed specifically for clinical trials and life sciences shipments. The platform includes a dedicated Customer Service Center with bilingual representatives, offering dry ice supply, temperature-controlled packaging, and online tools for booking and ordering supplies. The web-based Express Logistics Platform (ELP) connects investigator sites and supply chain teams seamlessly, making it easier to manage urgent shipments.
All operational systems and customer service teams are fully integrated within DHL’s global network, ensuring a smooth, reliable experience for life sciences customers navigating some of the most complex supply chains in the world.
This expanded service solidifies DHL’s leadership in healthcare logistics, helping accelerate medical research and improve patient outcomes worldwide.
